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4.9
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  • 160 Main Road
  • Sutton At Hone
  • Dartford
  • DA4 9HP
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Health & Safety

Your health and safety is of paramount importance to us and is constantly reviewed in line with current regulations. Please notify a member of staff if you notice any area of concern so immediate action can be taken.

Patient safety charter

Our practice has a safety culture which means that patient safety is at the forefront of everyone’s minds not only when delivering healthcare but also when setting objectives, developing procedures, purchasing new products and equipment. It is also a culture that is open and fair, where team members can discuss the challenges they face at work for the best interests of our patients. For patient safety we:

  • Follow the latest infection prevention guidelines including those from NHS England
  • Use dental instruments that are single use or are sterilised after use
  • Decontaminate work areas including the dental chair, hand held equipment and cupboard handles, in between patients
  • Maintain a high standard of personal hygiene including clinical clothing and the restricted wearing of jewellery
  • Monitor practice water for quality. Dental unit waterlines are disinfected and kept clear
  • Handle waste according to current regulations and dispose of it with appropriate carriers
  • Take expert advice if a team member may have a blood borne infection. The team member will have an occupational health examination and follow the advice on their role in treating patients
  • All our team members are trained in safeguarding of children and vulnerable adults and follow the practice safeguarding procedures, which are regularly monitored and reviewed.

We run a clinical governance system which uses integrated risk management to identify, assess, analyse and manager all risks and incidents. The goal is continuous improvement in our care and service to you.

The Practice Manager has the overall responsibility at the practice. The team is supported through regular meetings, staff training, personal development and regular appraisals. The practice always welcomes questions, comments and suggestions from patients.

Please contact the practice manager if you have any questions or concerns.

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We love our patients

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"Following the retirement of my long standing dentist, his practice was taken over by a new team headed by Dr Mihir Shah. My first appointment at the new practice was…

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"Been having problems with this tooth for ages. I was with another dental surgery in Dartford who were unable to help me and they referred me to hospital. I had…

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"After learning that I'd received pretty poor dental work over the years, I was extremely nervous about having to get a fair amount of fillings (some completely new and others…

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"I had an Invisalign Treatment through Dr Shah and he really couldn't have been more helpful. I am a bit pedantic so after the original final tray I was not…

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maxine jones thumb1

"Received great service at Kreate Dental recently for a complicated procedure that went very smoothly."

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maxine jones thumb1

"I have recently had a smile makeover. I was extremely nervous but I was immediately put at ease and was so well looked after during all my appointments. Dr. Mihir…

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"The treatment I have had at Kreate Dental has been a combination of excellent care and professionalism. Dr Emma, who has treated me since registering, has always put the needs…

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"Popped in for an emergency appointment this morning with the lovely Dr Emma and Danielle. Everything was thoroughly explained to me beforehand and I was very happy with the work…

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"An absolutely fantastic dental surgery. The service and treatment my daughter and I have received is second to none. Our appointments are always on time, all of the staff are…

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We love our patients

  • 160 Main Road
  • Sutton At Hone
  • Dartford
  • DA4 9HP
Kreate Dental - Logo

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